call me a virtuous person
Together with Ruben van der Meer we are going to fight E-Waste.
call me a virtuous person
Together with Ruben van der Meer we are going to fight E-Waste.
your last headphone
ever
In 2050, 120 billion kilos of E-waste will end up in landfill each year. Sucks right?
We’re here to help you break this cycle. Gerrard Street headphones deliver unparalleled sound quality in a revolutionary modular design, with unlimited repairs forever. Because music lovers deserve better. breathtaking crystal-clear audio and unbeatable service; Free Repairs Forever.
Flexible subscription or rather buy? Your choice
Choose between a truly flexible monthly subscription or a one-time purchase.
The deepest sound you ever heard
Our headphones combine ultra high-resolution audio playback with meticulously tuned acoustics. In plain English, that means breathtakingly deep bass, a warm and rich midrange, and oh-so crisp highs.
Free repairs forever
How, you ask? Our headphones are 100% modular, so damaged parts can be replaced independently of the rest. New parts can be ordered, and slide right through your letterbox.
01
Order a free part from your account
Had an accident? Or are your paddings worn out? Order a replacement part free of charge.
02
YOU’LL GET IT THE NEXT DAY
Your new part will arrive the following working day. That’s usually less than a 24-hour wait.
03
REPLACE THE DAMAGED PART
Switch out the damaged part for the new one. Our headphones are made to be easily disassembled (it’s actually quite fun) but if you need help, just get in touch.
04
SEND IT BACK TO US
You’ll find a prepaid envelope along with the new part, so you can send the damaged part back to us free of charge.
05
OLD PART, MEET YOUR NEW HOME
The damaged part is checked to see if it can be lovingly repaired and reused in a new pair of headphones. If not, the materials are recycled.
FAQ
Too good to be true? Yet the answer is really; yes. As a Gerrard Street user you can always order parts for free. And we pay the shipping costs, also for the return. We do ask you to return the broken parts to us, so you can't secretly collect a second set of headphones 🙂 .
First of all, our headphones are designed to take a beating. If something does break, we don't have to replace the whole headphone, just the broken part. It can easily be taken apart. Moreover, we can repair many old parts and use them again!
Yes, you can test the headphones in the 30-day trial that you get when you buy them. With a one-month subscription, you can use the first month as a test month. With us, you are not tied to a contract. Do you like it? Then you can simply continue the subscription.
Do you like flexibility? Then take out a monthly subscription. That way you have the freedom to choose what you want, and for how long. You pay for the service for the duration of the use of the headphones, and you return the headphones to us when you cancel. That way, we can continue our mission by fixing and reusing the parts.
Or you can buy it with Free Repairs Forever, which fixes parts for free all your life! Whatever you choose, we got your back.
Switching to a different model is certainly possible in a subscription. This is also one of the advantages of a subscription. If you have bought headphones, this is not possible.
You can easily do that yourself in your subscription via "my account". Switch here to your new chosen model and subscription.
Have you been a customer for some time and are you curious about the possibilities of buying the headphones? Then contact us at the WhatsApp or e-mailWe are happy to help!
It is always a question of finding out exactly what is wrong with your headphones - it would be a shame to order the wrong part! Change your sound boxes on your pillow and make sure the cables are in place (click them in properly). Does another cable not recharge the battery? Does it turn on or not? If you are still in doubt and want to be sure, please contact us via the chat, WhatsApp or e-mail.
