Beschrijving
No small print. No worries. With Free Repairs, you replace parts for free, as often as needed. You don't have to choose it now. But when you want it, everything is there for you. So your headphones keep doing what they're supposed to do. Without fuss.
Unlimited free parts
Cushions worn out? Battery weak? Bluetooth no longer works? You order a new part in a flash. Free of charge, as often as needed, no questions asked.
Easy and fast service
From your personal account order exactly what you need in just a few clicks. And you often receive the part the very next day.
Your old parts are reused
All we ask for in return is the old part, because we reuse it. This way, nothing goes to waste and you contribute to something bigger.
Insured against theft
If your headphones are stolen, we will get you a new one. You only pay the excess: DAY: €40 - BOSS: €60 - PRINCE: €80. The rest is up to us.
Support is always available
Our chatbot is available 24/7.
Prefer a human? Between 9am and 5pm, we are available via WhatsApp or phone. Quick help, at your time.
You don't have to decide now
Free Repairs is optional. You don't have to do anything now. You can always activate it later - even only when something is broken.
Already more than 10,000 satisfied listeners.
Zero Waste Hero
Our answer to waste? Headphones designed for eternal life, with easily replaceable parts. And we give your old components a second life.
01
ORDER A NEW PART
Dropped your headphones? It happens. Ear cushions a little worn? No stress. Simply log in to your account and order a replacement part. If you have a subscription or free repairs forever the spare parts are free.
02
YOU’LL GET IT THE NEXT DAY
You'll receive an envelope with the replacement part, fits right through your mailbox!
03
SWAP OUT THE DAMAGED PART FOR A FRESH ONE
Switch out the damaged part for the new one. Our headphones are made to be easily disassembled (it’s actually quite fun) but if you need help, just get in touch.
04
SEND IT BACK TO US
You’ll find a prepaid envelope along with the new part, so you can send the damaged part back to us free of charge.
05
OLD PART, MEET YOUR NEW HOME
We check if your old part can be repaired or reused. If not, we make sure it gets recycled.
FAQ
You can buy our headphones without Free Repairs. Every replacement part is available separately in your account, which you get when purchasing through our website. Want to add Free Repairs later or get it as a yearly subscription? No problem!
Don’t want to go for Free Repairs Forever or a yearly subscription? No worries, you can buy individual parts right here!
Check out the pricing for replacement parts below.
| Sound box (each) | €35 (Day), €45 (Boss), €99 (Prince) |
| Ear cushion (each) | € 20,00 |
| Headband cushion | € 20,00 |
| Headband | € 10,00 |
| Button | € 10,00 |
| 3.5mm cable | € 12,50 |
| USB-C cable | € 12,50 |
Too good to be true? Nope. The answer is simple: yes. Even battery life is covered under your lifetime warranty! As a Repeat user with Free Repairs, you can always order replacement parts—on us, including shipping both ways. The only thing we ask? Send back the broken parts. 🙂
